"Your Online Technical Resource"
 
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HackersCatalog.com Technical notes section is an online guide to help in answering some general questions, at no time will we answer questions on how to use our products or information for illegal purposes. All information sold on HackersCatalog.com is for educational purposes only.
 
 
 
Technical Notes:
 
TROUBLESHOOTING TiPS FOR TEST CHIPS
 
1. The most common cause of test device not functioning properly is from poor soldering or a bad connection during installation. Inspect connections before applying power to the unit. Solder connections should be shiny and smooth. If connections are dull and/or rough, it could be a "cold solder joint".
 
2. The second most common cause of test device not functioning, is that the device is not installed in accordance with the instructions supplied. Some test chips do not align pin 1 of test device with pin 1 of unit under test (Zenith ZF-1). Follow instructions "...to the letter". Be careful not to bend pins under chip when installing.
 
 
Do NOT try to "second guess" the instructions. Sometimes we substitute different brand test boards or chips. If they are "physically different" than the supplied schematic, we'll typically included an additional schematic showing key points, wires, etc.
 
Do NOT try to install with other than the recommended and supplied schematics diagrams. Do not try to "fake it". Models number have to be exact...just not close. 8600 means 8600 NOT 8602 or 8610.
 
 
3. If installing the test device "piggyback" onto another chip, make sure that the pins of the test device are in contact with that of the "host" chip. Clean pins of host IC and solder on a socket first. Then plug the test chip into the socket.
 
4. Double check all work. A mistake in wiring may cause the test device to be damaged, and perhaps the box. Check your work carefully before the box is powered up.
 
5. Once installed correctly, if unit fails to work, make sure that it is connected to a signal that is compatible with that of the unit under test. I.E., a Zenith box will not work with a Jerrold type signal.
 
7. Sometimes the cable box/descrambler itself, is defective. If the box worked before you installed the test chip, and you suspect your installation as faulty, remove and reinstall test chip. test chip CANNOT resurrect a dead box if it has "physical damage", i.e., been dropped, spilt beer on (oooh, waste of beer!), set on fire, etc.
 
S. To protect pins of test chips which are removed and replaced often, install test chip first into high quality socket.
 
9. Test chips, typically, will allow reception of all channels that the box is capable of receiving. This means that PPV or Premium channels may or may not be enabled for testing. Sometimes a second outboard descrambler, using a different scrambling method is required. Some test chips will reprogram the apparent locations of some or all channels. The box will still decode all channels, however, they may not all be in sequence. This is not a problem, it's just the way the test chip works.
 
10. If the box still does not operate, you must now determine whether (1) the box is at fault (2) the test chip or module is at fault (3) you have done a bad job of installing or (4) a combination of (1) through (3). If the box operates on all but a few premium channels, the cable company may be using a different descrambler to decode those channels. If this is the case, the installation is OK and the test chip is operating correctly.
 
If not, then remove the test chip and return the box to its original condition. You may have to bridge cuts made on the PCB or re-install jumpers, etc. The easy way to do this is to follow the installation instructions for installing the chip, only do it in reverse. Start at the end of the instructions and remove instead of installing, uncut instead of cut etc.
 
11. Once box is returned to original condition, connect cable company cable TV, and power-up box. The box should operate as normal. I.E., you should be able to receive some sort of programming. If nothing happens, double check the work you just performed. If the box has been returned to normal condition, it should work same as it did before you began work. If it does not, the box may be defective, Or YOU may not have programming going into the box.
 
If the box received channels before the installation of the test chip, but does not work now, you either have not returned the box to original operating condition or have damaged the box during the initial installation. If you have incorrectly installed the test chip or module the first time, you may have damaged either the box or the test chip / module or both.
 
12. If box works normally now, i.e., receives some channels, the box is OK. Now follow the instructions to the letter, and reinstall the test chip or module. Be sure to follow the instructions exactly. The majority of installation problems can be traced to improper installation. Very rarely, the chip or module will be bad.
 
13. If after re-installing the chip / module in a working box, it STILL does not work, contact us for return authorization (RMA number) to replace the module or chip. We have the facilities to check the chip or module for damage.
 
If the chip or module is defective from manufacture, we will repair, reprogram or replace it at NO CHARGE to you. Chip returned without RMA numbers are subject to being returned without explanation (refused). Call or e-mail us first. Sometime we can answer a simple question and save you some money (postage).
 
 
EXCEPTIONS: If the chip or module has been installed incorrectly, or has been damaged in any manner by the person installing the module or chip, i.e., static damage, missing chip legs, internally damaged (burned-out) from being installed "backwards", cut traces on PCB boards, missing parts, dropped kicked, stomped on, labels or ID number(s) removed, somebody else's sale (not our parts), obvious physical damage, burn marks from overheating, added wires or other electronic parts, sanded off numbers, or other damage inflicted by the installer, it will not be replaced, but will be returned to you.
 
Chip or modules damaged in transit and not insured will be returned. Package the returned item at least as well as we sent it. Warranty on chips or modules returned to us, but NOT PURCHASED from Extreme Media, for repair or replacement, will not be honored.
 
ALL TEST CHIPS FOR LEGAL TESTING PURPOSES ONLY
USER IS RESPONSIBLE FOR COMPLYING WITH ALL
APPLICABLE LAWS IN COUNTRY WHERE TESTING IS PERFORMED.
    
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